Showing posts with label inventory control. Show all posts
Showing posts with label inventory control. Show all posts

Monday, November 25, 2019

Coming of Age with the Internet

COMING OF AGE WITH THE INTERNET

As a student of history I’ve often wondered if people that were alive during the transition between one cultural/economic age and the next realized they were witnessing a critical evolution in the human experience. Did Johannes Gutenberg realize that even though he would be given the credit for the first use of movable type (a technology that had been developed years before). His marketing choice to print the Bible encouraged church to sponsor widespread literacy that ultimately led to individual property ownership and the science and technology of the Age of Enlightenment. History can be very obscure if you happen to be living in the middle of it. Now as we stand at the twilight of the Industrial Age and the rising Information Age, can we use our historical experience to choose the smoothest transition.

Product development in the information age

 Starting with the fundamentals, what’s the difference between the industrial age and the transition we are now in to the information age. In its simplest form products developed for the industrial age were generally focused on capacity and manufacturing efficiency in a specific technology. In the information age product development has to focus on the integration of critical data and functional translation across technology lines. Sometimes that concept is a little difficult to visualize but in the information age everything from pictures, to airplanes, to cars, to fashion is visualized, stored and manufactured in digital form. So in the information age the synergy of products, manufacturing, marketing and purchasing occurs in real time in a digital stream.

Integration vs Specialization

Dealing with this transition means that ideas, concepts and physical products have to focus not so much by building barriers to entry for their competition but, to create market power and profits by integration with manufacturing and communications systems. This means that any product development needs to be aware and if possible to embrace all four pillars of the information age. Let’s examine those four pillars one by one; first, the one we are all familiar with, is the real-time instant communication over the Internet. This ability to communicate, influence, decide, transact and even harm individuals and organizations anywhere in the world in real time is a dimension of our life that most of us have not yet learned how to safely and effectively use. The second pillar of the information age AR is just coming into its own, whether you call it Augmented Reality or virtual reality it is the ability to communicate at personal sensory level that transmits imagination and future reality in real time. How we use this requested or intrusive sensory experience has yet to be determined. There is no question however that represents a fundamental tool for marketing ideas, influence and products in the information age. The third pillar of the information age is Artificial Intelligence (AI) or the ability for digital machines to remember, learn, infer and ultimately decide based on more information than most humans can process in real time. In other words, AI allows us to distill and use much more information than we can normally process in the human time continuum. Most of us who visit the Internet have experienced websites that help us decide we want to buy, who we want to talk to or even which “ facts” we want to believe. As we’ve all experienced in the last few years weighted AI can drive huge herds of individuals and the direction of specific products, ideas or actions. Finding a way to understand and control the weights that are applied to this elementary use of AI is one of the first conundrums of the information age. As AI becomes more sophisticated it will drive even the machines that we make that in turn, make the things we buy. This ability leads us to the fourth pillar of the information age, the sophistication of Digital Manufacturing. Digital manufacturing is not limited to the antiquated industrial age concepts of automation. Traditional factories were built primarily based on efficiency and capacity so the idea of automation was to do individual tasks more accurately and efficiently than humans.  Digital manufacturing is the integration of AR, AI and Internet communication to transform Virtual Inventories into individual physical products.  Products can be customized, individualized by order or focused by demand and are manufactured in real time from a virtual inventory of digital information.

The Unintended Effect

If we examine the impacts and imbalance of the development of each of the basic components of the information age it is easy to see why the development of integration technology is more important at this point than the development of individual technology. One of the clearest examples is the development of the Internet as an economic engine without the co-development of the matching digital manufacturing technology. Even though digital printing has developed a rapid rate the integration of digital coloration of apparel and textiles or the integrated development of 3-D printing of toys, auto parts and tools has lagged behind as a viable economic engine. The economic focus of the Internet has been in support of traditional manufacturing, outsourcing and the search for cost savings. In the future this omnipresent communication tool has much to offer including the increase in marketing reach, product focus and merchandising and manufacturing consumer customization. Today's reality is however, growth of the Internet without synchronization with the other pillars of the Information Age has in turn increased the waste, pollution and labor abuse caused by the stockpiling, clearance and dumping of traditional mass-produced inventories.

Using the new digital tools

Synchronizing individualized offerings through micro merchandising, while limiting on hand inventory through demand sourcing and matching production with sales through digital manufacturing will become the profit ensuring norm of the information age. Using AI to offer targeted product over the Internet, while offering the augmented AR experience of visual try on and tailoring measurement in store will begin to restore personal value instead of just tolerating almost the right product based on price value. For the basic products that the store must stock in order to preserve its market positioning merchandisers and buyers will use AI-based learning algorithms to predict the individual on hand inventory lifecycle of each SKU by store location. This demands sourcing will take advantage of the pollution free 3 to 5 day replenishment available through the close proximity digital manufacturing. Using these new tools to create a seamless path synchronizing selling and manufacturing will create smaller, but responsive on hand inventories through distributed micro-factories tied directly to profit making products.

Thursday, April 4, 2019

Where Does the Micro-Factory Fit in the Sourcing World???


Text Box: Micro-Factory at SOURCING at MAGIC built by TUKATECH, Mutoh and Graphics One and integrated by Kai Buskirk
Photo by: WD Grier


Micro-Factory at SOURCING at MAGIC built by TUKATECH, Mutoh and Graphics One and integrated by Kai Buskirk   Photo by WDG
Finding a Home for Apparel Micro-Factories
Have you been to an apparel show or textile technology show recently? Seems like every show is enthralled with the "Micro-Factory", the industry’s shiny new object. It is exciting to finally see significant technology changes in the way we design product, color fabric and cut the pieces of apparel and home products. All of these wonderful demonstrations still beg the question: Where does the Micro-Factory fit?

Hundreds of millions of dollars have been spent over the last 20 years to perfect digital printing, visual design, robotic cutting and new technologies for sewing. Yet with all these investments the question of where the Micro-Factory fits and its ultimate purpose is still shrouded in mystery. Is this new paradigm the forerunner of mass customization or is it just a little production site for samples. Now is the time to clear up that mystery and look at the purpose and goal of the Integrated Micro-Factory.

Purpose of the Integrated Micro-Factory

 The primary function of the Integrated Micro-Factory is to convert a digital Virtual Inventory in to a physical inventory on demand. That reality allows a direct connection between the production of product and the demand of the market. This function give sellers the ability to switch sourcing away from the risk of supply searching for demand to a real-time relationship between consumer demand and timely product production. In the simplest of terms the purpose of the integrated Micro-Factory is to create a selling environment that is, “never out of stock, or never overstocked” by removing on-hand inventory risk and cost.

Goal of the Integrated Micro-Factory

 The goal of the integrated Micro-Factory is one simple word profit. The big difference is where the profit comes from. In the traditional sourcing model the profit is determined to a great extent by the cost of goods. The problem with forecasting cost in today’s real time world of instant trends and saturating news is ordering inventory months in advance of sale. Ultimately this time gap leads to high risk of trend shifts and unanticipated over stocked "duds" or under stocked “hot SKU’s”. These common conditions can change the cost to profit ratio dramatically after the product is on hand. Since, most manufacturers offer lower per unit price based on volume, pursuing traditional volume discounts increases the probability of overstocking and the resulting clearance discounts and profit loss. Pressing for lower cost also drives lower labor costs and poor labor conditions that can result in lower quality, environmental disasters and bad press or worse.

The Integrated Micro-Factory deals with each of these profit losses. First, the virtual inventory can be converted to physical product and restocked based on actual sales, which eliminates profit stealing clearance discounts. Second, higher profits based on better sales velocity and sustained retail price can support better labor conditions. Third, the cost of product digitally colored and produced on-demand in an integrated Micro-Factory is always fixed regardless of decoration or color allowing for extraordinary decoration agility and digitally exact quality. In addition, most micro-factories operate with no emissions, no use of water or emission of toxic waste. Another amazing side benefit is that in some multicolored apparel designs digital printing can reduce sewing labor up to 35%.

 A demand-based virtual inventory converted by an Integrated Micro-Factory allows the retailer, e-tailer or brand to produce exactly the required amount to initially stock the shelf and then only replenish what is sold. This positive control of the real-time product life-cycle and the ability to replace a non-selling SKU without a loss from dumping the held inventory usually results in a dramatic multiplication of profit regardless of a slightly higher per unit cost.

Demand Sourcing

Positive real-time control of on-hand inventory by linking it directly to the demand driven Integrated Micro-Factory is the fundamental feature of demand sourcing. In order to construct and demand sourcing infrastructure the selling entity whether it is retail or e-tail needs to complete three basic pre-activation tasks.

Establish real time profit risk analysis tools  


  • Product velocity index: point score based on gross profit times SKU turns per week
  •  Profit Lifecycle track: Average selling price per unit sold vs total units contracted plotted by week.

Establish period sales forecast for high-risk silhouettes

  • Build or source an Integrated Micro-Factory that can provide no minimum replenishment of targeted silhouettes with variable decoration on demand.
  • Negotiate a “Style Contract” for the on demand delivery of the total period volume of the targeted silhouette based on SKU’s from the Virtual Inventory.

Establish a Virtual Inventory

  • Using high definition visual design software build a silhouette construction and decoration TekPak inventory for the choices available in store and online for the SKU’s. (Note: 10,000 different SKU’s will consume less than a TB of digital storage vs over 100,000 sq. ft. of physical inventory warehouse space.)
  • Test the selected greige fabric fit pattern construction of the offered sizes and/or shapes of the physical production silhouette.
  • Install the software and communication links to facilitate POS based product lifecycle replenishment.

Micro-Merchandising

The next step is to establish the product in-store and /or online. Using the product information from the TekPaks and the high resolution images from the visual design software build the Augmented Reality (AR) tool needed to portray the product both in-store and online in 3D/360° visualization. It’s likely that your risk analysis tools will lead to the conclusion that printed designs represent the highest risk. These are the products that will eventually have to be put on deep clearance because of sold-out sizes or unpopular decoration. It is important to remember, that integrated Micro-Factory demand production does not fit for all apparel products, therefore; it is important to use the profit risk analysis tools to select just those silhouettes/SKU’s that fit in a demand sourcing profile.

 Micro-Merchandising is shorthand for integrating the advantages of the virtual inventory and demand production to focus on niches that can represent high velocity inventory sales focused on short trends or localized opportunities. Because production can match the velocity of sales trends without the risk of volume buying and long production lead times. Buyers and merchandisers can turn on a dime to take advantage of hot events or subjects that drive the market through today’s instant communication. An additional value of Micro-Merchandising is that retailers can focus on a more timely entry of fashion decorations that match local seasons and events. In this time of wild climate changes spring season and spring fashion do not arrive at every locale right on schedule.

Where Can I Learn About the Technology of Real-Time Demand Sourcing?

 In summary, finding the proper role and location for Micro-Manufacturing is ultimately as important as finding and adopting this new technology. Integrated micro manufacturing depends on building an understanding of virtual inventory and the tools that you use to build the appropriate and efficient demand to support the factory. Many of the vendors who provide the technology for micro-factories are beginning to understand that integrating their technology for demand production with the techniques and software that support demand sourcing is critical to the continued pursuit of domestic production and apparel profitability. In addition, some of the shows and conferences in 2019 are recognizing the importance of demand sourcing along with demand manufacturing. WTiN's Innovate Textile & Apparel Americas 2019 (ITA) on May 1 thru 3 will feature both Micro-Factory and the supporting itegration technology. This August, INFORMA’s SOURCING at MAGIC in Las Vegas will feature both micro-factories and training in the tools for Micro-Merchandising and Demand Sourcing. Attendees will have the opportunity to learn the details of risk assessment methods, style contact structures and AR product visualizations. Support is always available from AM4U, Inc. the leader in Integrated Micro-Factory and Real-time Demand Sourcing development. Contact bgrier@am4u.com check out the Principles of Demand Manufacturing and related videos at AM4U.com.


Friday, March 1, 2019

Rebuilding the Profit Structure of Apparel Sourcing


Reprint of an interview of Bill Grier written by Tansy Fall of WTIN for the new journal Textile 4.0 available at: http://textile40magazine.wtin.com/


Merchandisers can drive on-demand manufacturing
By Tansy Fall 26 February 2019
Moving from a traditional supply chain model to an on-demand workflow is not as easy as flicking a switch. But AM4U CEO Bill Grier believes there is a place in the supply chain for microfactories to make this transition easier. Tansy Fall reports.
Among the biggest challenges facing apparel manufacturers today is shortening time-to-market whilst simultaneously reducing inventory. This issue has risen to prominence thanks to both ecommerce and the changing demands of consumers, which has left the traditional textile and apparel supply chain in a quandary over how to keep up with demand.
On-demand manufacturing has the potential to solve both inventory and time-to-market issues. However, the lack of data sharing in the industry is seen to be stifling brands’ and retailers’ ability to connect orders with production. If businesses could better connect to the rest of the supply chain, brands and retailers would undoubtedly see dramatic improvements in sell-through (the percentage of a product that is sold by a retailer after being shipped by its supplier) and ultimately in-store and online profits.
This is where US-based AM4U (Apparel Made For You) comes in. The company is aiming to position itself as a leading consultant and supplier of microfactories and CEO Bill Grier is confident that there is a way to change the make-up of the supply chain, though admits it will be a gradual process. Grier has long worked in the digital printing space but has also been employed as a technical adviser to American apparel businesses. In 2012, Grier launched AM4U with the goal of demonstrating the capabilities of a demand-based integrated microfactory, for deployment in the apparel sector.
The company has since struggled to on-board the concept with brands and retailers and Grier says this is largely due to the mindset of the industry and its historic structure. “We are still mired in the industrial revolution,” he explains. “The mentality of investment, the mentality of purchase, and the mentality of stocking and inventory. We build factories for capacity […] and capacity is the antithesis of demand. […] The brands were not ready. Everyone visited us but nobody bought because they had no deployment plan.
“We do have three manufacturers right now where we have installed equipment and they have demand-based opportunities. [However] we have to balance the money involved between the manufacturer, the brand and the retailer. Because of the focus on cost, the manufacturer has been left in a position where they can’t make the kind of money they need. […] Once you focus on cost then you focus on labour, and you end up moving production.”
Most recently, the difficulties associated with working in an industry very much set in its ways has led AM4U to partner with event organisers UBM Fashion, to build three integrated microfactories on the show floor of Sourcing at Magic, which took place in February 2019. The company is endeavouring to showcase the customisation possibilities of a digital microfactory and encourage those in sourcing departments to think outside the box.
Away from the exhibition floor, Grier says he has also spent millions of dollars trying to develop a new way of making apparel, with each on-demand factory requiring an average investment of US$650,000 for set-up. From this, he has learnt that there are two key elements for success, which are now driving his business forward: integration across the supply chain and deployment planning.
Driving change
Considering supply chain integration and deployment together, Grier is of the opinion that digital manufacturing processes and microfactories will find their sweet spot if they are remote from traditional sourcing practices. He explains: “Buyers aren’t going to change. Their job description instructs them to find the lowest cost. [However] whilst buyers are responsible for cost, merchandisers are responsible for profit.”
The role of the merchandiser at a brand or retailer is to predict up-and-coming sales trends, and therefore to ensure maximum profitability. Merchandisers make certain that products appear in the right store, or online, at the appropriate time and in the correct quantities. Moreover, the merchandiser directly liaises with the distribution centre and often has access to data from the POS and the supply chain. This enables them to identify production and supply difficulties and deal with any problems or delays as they arise. As a result of this, the merchandiser is also well placed to make decisions about product quantities, however they are often bound by pre-ordered stock and are therefore also responsible for monitoring slow sellers and therefore price reductions.
“There are items where you need to have inventory, so buyers have a role there,” Grier continues. “But merchandisers deal with the distribution centres, not the manufacturers. And, you can drop a pollution-free microfactory into the distribution centre.”
Adding a microfactory to the supply chain at the distribution stage in the process is a relatively new concept for the industry. It is something that ecommerce marketplaces, such as Amazon, are implementing, however, as Grier notes: “Amazon is trying to put things in at their distribution point but it’s direct-to-garment. […] The problem is that Amazon is doing what we used to call just-in-time. This killed American manufacturing because it just moved inventory to the next level down.”
Moving inventory along the supply chain is not a solution. However, adding microfactories to distribution centres, well placed to leverage POS data, could be the appropriate first step towards digitalisation of the industry.
Mitigating risk
This is particularly applicable for high-risk products such as prints. White or black garments still lend themselves to being manufactured in bulk, responsibility for which remains with the buyer. But for those products that are more experimental, be that in colour or design, on-demand production can allow for garments to be bought before they are made; limiting the risk the brand or retailer takes in producing them. If they are successful, manufacturing capacity can then be increased.
AM4U currently has microfactories that are being tested by a handful of brands in the US. The results of this will be first realised in August and this testing will then go on for another year. “It has a direct connection with 2375 stores,” Grier adds. “They are at risk, and they have a huge pain at the moment, so they have to change. They’re therefore willing to try this. Retailers need to develop new technology to evaluate how they calculate product risk.”
This test is an extension of another AM4U project. Grier continues: “We ran 100 of a major retailer’s stores on a test basis. The question was, how many [products] do we have to make to cover their entire licenced design children’s pyjamas? How many did we have to make a day? […] The most we ever had to make in one day was 174.”
This assessment highlights the validity of the microfactory concept, provided retailers and brands can be moved towards an on-demand sourcing structure. “We began to realise that the biggest issue was that nobody was ready to give us [the manufacturer] POS data. […] The manufacturers can’t change until the point where the money enters the system changes.” Therefore, the microfactory needs to be close to the end consumer, where the money enters the value chain.
One AM4U customer based in Los Angeles, US, has embraced this microfactory concept and has successfully set up partnerships with brands. The business is a leggings manufacturer, and the owner is able to pay its workers US$20/hr, Grier says, selling a pair of leggings for US$32. Grier explains that the business has ‘silhouette discipline’ meaning that the design of the leggings can be varied and easily changed whilst the tried and tested shape of the leggings remains the same.
Moreover, Grier highlights the kind of contract the microfactory has with the brands. He says that whilst the brand the microfactory works with commits to buying X number of leggings a year, they do not specify the design at the point of order. The design can therefore be changed at any time, using digital technologies, and the microfactory is given access to the brand’s POS data in order to guide its manufacturing decisions. Grier says that the mircrofactory’s “sell-through rate is 80%, compared to the average sell-through rate for women’s apparel, which is only about 23% at retail.” 
Regarding the importance of the supply chain having access to POS data, Grier draws on experience from his family’s involvement in food company General Foods, which was bought by Kraft in 1990. Grier references the impact the barcode had on the grocery industry, providing the ability to track buying patterns and apply this directly to stock quantities and production needs. He says that this same approach could be applied in the apparel industry if the retailers would release the POS data upstream and that the ‘sell-by dates’ formula that informs inventory in the food sector, should be applied to sourcing and inventory control in the clothing sector. Due to trends in the fashion industry, garments also have a sell-by date and, whilst brands and retailers are aware of this, which often results in them discounting items, they are not currently managing their inventory and supply chains in order to ensure the right number of garments are produced that can be sold by the ‘sell-by date’. Grier adds: “Sales should be based on promotion and not on clearance.”
The future of the factory
In the creation of microfactories, two areas of the supply chain that have been very separate for the majority of the industry’s history are united: “Colouration has been separated from cutting and sewing for so long that they don’t have an understanding of it,” Grier comments.
This poses a big challenge to manufacturers or brands that implement microfactories as processes are being connected that haven’t had to interact with one another before. And, connection between the textile manufacturing element of the supply chain and the apparel manufacturing element is not the only communication problem. The design process needs to better involve information from the manufacturing process as well. Grier says: “Up until the middle of last year, not one design software available could see directly into a RIP [raster image processor, which interprets and renders a design into a pattern of dots for digital printing].”
Technology also clearly needs to advance to achieve the seamless production processes that the implementation of microfactories require to be successful. With the concept of microfactories at the distribution centre, responsibility for investment could finally be brought to the table of those that hold the most capital for investment, the brands.

Monday, April 2, 2018

Principle 7: Retail Profit is Based on Cost per Units Sold NOT Cost per Unit Made


The New Sourcing Paradigm "Demand and Supply" NOT "Supply and Demand"
What is the future of apparel marketing and manufacturing in the digital age? Where is the solution to the loss of over 97% of jobs in one of the countries largest manufacturing sectors?  It’s obvious after decades of “Buy American” political platitudes, questionable sourcing promises and bogus promotions, that the answer has evaded the current establishment.  In fact, importing overseas manufactured apparel continues to increase and U.S. retail sales are up, so what could be wrong with this picture?  This makes no sense, how can sales be up yet, retail stores are closing at record rates?  The popular answer is to blame on-line sales even though they represent only about 15% of sales.  Article after article on the “retail apocalypse” blames the demise of malls and traditional retail on the impact of on-line purchases but if sales are hitting records how can stores be failing.  Blaming online sales for this situation, simply ignores the glut of excess inventory caused by the pursuit of lower cost of goods in an economically unsustainable sourcing system.

Inventory Kills Profit

Although supply versus demand may be a viable predictor of future economic sourcing trends it is no longer a viable maxim for predicting profits.  Citing mass production efficiencies and negotiating a requirement for lower costs to support profit projections, is old school logic with disastrous results.  The disconnect between sourcing and selling causes merchandisers have to compensate with excessive retail pricing markups, to allow for the deep discount clearance sales required to clear the excess inventory. The systemic problem is maintaining any retail margin, since according to Accelerated Analytics, less than 25% of the inventory is actually sold at the retail price.  When wholesale buying decisions have to be made and financed months in advance the odds of matching inventory to sales are not good.  When you factor in inventory multipliers like color, print and size variables the chances of selling out an entire line of apparel at the projected profit are probably only slightly better than actually winning the lottery.

Fix the System

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget about old ideas
   John Maynard Keynes
Every day new “next big ideas” are touted as the biggest opportunity to capture the future.  Most of the time this brilliant break through is tied to a stratospheric idea like cell regeneration or artificial intelligence.  This future enterprise is soul stirring and often wallet building for the one-percent club, but it does little today for building the working base of our economy.  Jobs in today’s economy have been under assault by big business for years through the constant pursuit of bigger and bigger market share and market sector competitive control.  The top financial tier’s rationalization of ambition as an acceptable definition of greed has exacerbated the divide between Wall Street and Main Street.
Big business and big finance have made a huge error that ultimately could swing control back to local entrepreneurs and domestic manufacturing.  That error of cost based leveraging of mass manufacturing is almost totally dependent on business’s outdated concept of the industrial revolution.  The out dated maxim that if you can make it cheaper based on efficient mass production and the belief that the market will always expand to match production is over.  Today’s version of market expansion is to make it cheap and discount the price to create perceived consumer value.  Ultimately this strategy erodes profits and creates waste.  The retail truth is discounts raise sales but lower profits, higher sales at lower profit directly affect store operating margins and eventually close stores.  Sooner or later, less selling locations causes lower volumes and drives up manufacturing costs.  This trend looses jobs and further inhibits bringing back manufacturing.

Consumers are Driving a Paradigm Change

Article after article reinforces the change that a consumer driven formula of product/value is replacing the risky merchandising formula of price/value.  As consumer’s closets fill up from sale priced deals, product selectivity replaces price seduction and value shifts from price to product.  This shift in consumer purchasing paradigm is shifting the sourcing model to smaller orders and faster style shifts. Why should a shopper search their local store when the entire product universe is available online? Ultimately, this merchandising shift is further accelerated by the speed and selection offered on line.  The path of change is defined by the statistics that illuminate the decision to buy process for consumers. Although consumers still purchase about 85% of their apparel in stores and only about 15% online, the decision on where and what to purchase is influenced by a web search over 80% of the time, a trend that is growing every year.  This multi-channel purchase approach forces retailers to offer greater choice, theoretically increasing the number of SKU’s in the store’s floor space.  Retailers and brands that still buy based on the mass production principle of “volume = lower cost” are doomed to a “buy-stock-discount-dump” merchandising cycle.  Current strategies of “lean” inventory volume or selection are just band-aids since the influence of online choice continues to expand.  Under the current structure of mass manufacturing, reducing inventory volume increases production cost and increasing inventory choice can explode the pre-manufacturing and merchandising costs and drive higher manufacturing contract minimums.

Finding a Profit Sustainable Solution

Is there a “silver bullet”? Sure, there is always a silver bullet, solution.  The trouble is that everyone’s definition of their silver bullet is in the mind of the beholder.  However, there is one common denominator that seems to meet the definition of a solution that spans the economic goals of both Wall Street and Main Street.  That common goal is sustainable profits.  Years of experience and leadership responsibility have taught me that the simplest path to a common goal is to find the intersection of common tasks.  Reviewing the paths of retail stores, apparel brands and product manufacturing the task intersection required by all three is the holding of inventory.  So what happens if we get rid of the common requirement of holding inventory, does this create profits?  What if every product manufactured was already sold?  What if every product a retailer sold was replaced in real-time from a virtual inventory instead of warehouse full of mass produced apparel ordered months in advance, financed by factors and ultimately sold at discount or dumped in a landfill. 

The Profit Guarantee of the Virtual Inventory

Selling, ordering, manufacturing and fulfilling orders in real time from a digital SKU in a Virtual Inventory (VI) is no longer a technological reach.  We can now design, visualize, color, customize, sell, pick, produce and fulfill in hours or days depending on the SKU.  AM4U and its predecessors have spent 18 years and millions of dollars learning how to design, build and integrate demand factories capable of producing finished permanently colored apparel from a roll of greige fabric in just hours.  These Integrated Micro-Factories (IMF’s) use a customer’s purchase information to pull a digital SKU from a VI cloud and convert binary code into a finished custom retail apparel garment that matches the shopper’s selection.

Applications for Increased Retail Profits from Virtual Inventory

The Virtual Inventory dramatically affects the profits of all three tiers of the supply chain.  The Manufacturer sells and ships everything he makes, the Brand gets full mark-up and avoids tariffs and warehouse charges and the Retailer sells more goods at full price.  Here are examples of the impact at the manufacturing, brand and consumer retail levels.  Each tier of the sourcing and merchandising path has multiple concurrent strategies that can be used to balance production and to optimize profits for manufacturing and integrate multiple merchandising paths for brands and retail. 

Integrated Micro Factory Income/Profit Applications

Each of the four basic production strategies creates a different balance between volume and income.  This is because of the variation in production speeds for each station.  Balancing the productivity of the stations is a critical factor in optimizing both operational cost and maintaining customer deadlines.  Once the SKU is selected from the VI the digital printers and the heat press stations can produce the highest volume while the cutting and sewing stations produce the lowest volume per hour but the highest value added per unit.  

            Self Branded Online Sales

The highest profit application of the VI in manufacturing is self branded online sales, however this is also the highest risk application since it requires a manufacturing entity to design, market and fulfill it’s own product line.  These skills, cost and risk are not usually core capabilities of a production facility.

            Purchase Activated Manufactured Product Fulfillment

Partnering with an established product marketer in the retail and/or the online selling space can reduce risk and cost while increasing profit substantially.  Care is required to maintain silhouette discipline and to adopt other longer lead or partial production products to level the demand on internal sewing assets.  This relationship is a true profit sharing agreement with the marketing partner because of assurance of sell-through at retail price since the manufacturer is only producing pre sold product.  Two of the best apparel products to start are fast food uniforms and athletic wear.

            Roll 2 Roll Demand Fabric

This application is most often used to balance the load between coloring and cut/sewing.  The profit available is determined by the speed differential between the digital coloring station and production’s cut and sew stations.  Since the speed and labor cost of fabric coloring using digital technology is continuing to improve the disparity between digital print and dye productivity and the productivity of custom cutting and sewing continues to be a major roadblock to full purchase activated integration.  The most successful strategy to capitalize on this growing speed gap is to focus the additional productivity of the coloration station by producing printed fabric for traditional cut and sew contractors.  These contractors will increase their income by providing their clients with higher quality prints with no required minimums or expensive setup charges.  Since this service has more flexible deadlines that one-off pre-paid production it can be used to balance the production stations in the micro-factory.  Even though the profit level difference between PAM and demand fabric is often eight times higher for PAM the volume for demand roll 2 roll can produce income to at least cover operations and G&A costs.

            Wholesale Demand Replenishment

This income stream is the ultimate Demand Sourcing strategy, it is also the most difficult to employ.  Demand replenishment is the real time production of finished goods based on actual sales transactions at retail and online outlets.  Daily production is based on the quantity and velocity of goods needed to maintain the Days of Supply (DOS) projected by the retail customer.  This strategy is most effectively employed at the brand level or at retail and online sellers that can make consolidated daily inventory projections.  The biggest risk in this income source is the accuracy of the POS data that drives the calculation of the DOS daily production.  The key to deploying this strategy is to build from a single cut pattern that depends on decoration to define customer value.  Licensed character products like children’s pajamas and entertainment promotional item are a good place to start.  The value of this strategy is the ability of digital production to change prints on the fly to support hot items or change slow movers to a new image with out dumping non-selling conventional overproduction.

Demand Sourcing Brand Profit Applications

Brand level demand strategies are designed increase the percentage of sell through by creating a vertical control path between the retailer and the manufacturer or the consumer and the brand acting as a retailer.  These strategies free the brand to design and test many different prints and colors without risk.  The brand can also offer the retailer a number of high profit low risk “store within a store” options like the Endless Aisle.

             Brand Store Demand Replenishment

True Brand stores and Factory Outlet locations have the advantage of levels of operational control and reporting transparency.  This relationship can provide some measure of real time inventory management, the key ingredient for Demand Sourcing.   With some brands these locations are the perfect site for on site customizing with Direct-to-Garment (DTG) printing.

            Purchase Activated Direct Online Sales

Brand operated online sites which are now often used to clear excess inventory are much more profitable as custom fitted and custom decorated consumer sites.  They can also be used to reality test new products and designs using actual consumer transactions to measure sales potential.  Using a Virtual Inventory to support this site and products removes the risk and cost of development and preproduction costs and minimums.

            Wholesale Demand Replenishment

Demand replenishment of the brand’s retail locations allows a number of new relationships to be developed.  One such contractual change is the a “Style purchase” contract which allows the retailer to change the decoration and color of a product that is not selling while still offering the entire style selection on line or through the “Endless Aisle”.  The Style contract take advantage of digital printing’s key opportunity, the ability to change colors and designs on the fly.  The Style contract limits the pattern to the cuts and grades in production but allows for real time changes in print or colors based on POS results. Currently the biggest risk to DR is the inability of retailers to collect and report daily sales by SKU and to predict DOS and style corrections based on actual sales.  Brand verticality and POS data consolidation and prediction algorithms in PLM software can resolve this risk.  Style contract integrated with real time product sales history can optimize individual store offerings to fit local demand.

Demand Sourcing Consumer Sales Profit Applications

Purchase Activated Manufacturing (PAM) and POS based Demand Replenishment (DR) can replace risky single mass purchase forecast based sourcing for high-risk print based apparel.  Now that the technology is in place and production ready the missing piece to working demand sourcing is consolidated daily POS reporting.  The addition of sales DOS algorithms to PLM software can add this missing piece.  Demand Sourcing allows retailers to efficiently focus on customer product value by offering unlimited choice and/or personal customization. 

            Demand Replenishment

The demand replenishment strategy allows retailers and online sellers to use actual sales data to establish a product life path for each SKU.  By using algorithms based on test market and actual sales.  Weekly replenishment allows for constant adjustment and even product revision or replacement.  The sourcing team becomes much more of an inventory manager than a purchase negotiator.  The ultimate goal of “Never overstocked and never out of stock” becomes a retail reality.

            Purchase Activated Direct Online Sales

Purchase Activated Manufacturing (PAM) is an integrated sourcing and merchandising strategy that allows retailers to compete with online sellers with the advantage of previous live personal contact and huge virtual inventories. Retailers are able to offer customized and personally fitted product with almost no inventory risk as compared to online only stores which can face up to a 35% return rate.  Since retailers can establish a customer’s previous in store try-on purchase record they can customize previous purchases to new colors or prints or use sizes to offer new product to member customers.

            The “Endless Aisle” Merchandising Solution

The “endless aisle” (EA) is a term for the integration of the Virtual Inventory with consumer merchandising.  In an EA scenario the consumer can directly pick and customize product in a 3D/360° visualization from a vast inventory of production ready products stored in digital form.  To simplify the scale of this concept think of a hundred thousand square foot warehouse packed with apparel that can be digitally replicated on your laptop.  The EA cannot stand alone, it only functions if the VI is directly linked to a PAM factory that can produce and fulfill the consumer’s purchase on demand. The EA however has the advantage of both a physical in store consumer experience for local shoppers and an unlimited online choice for remote shoppers anywhere on the Internet.  Boutiques and store-within-a-store specialty retailers depend on consumer loyalty to produce the repeat customers they need to exist. The ability of the EA to provide choice and personal experience can ultimately be used to morph the virtual inventory into a personally tailored set of custom choices for each store patron.

 Summary
These sustainable profit strategies allow retailers and brands to compete in the world wide market while retaining the advantage of the customer reach in their geographic location.  These strategies require a level of cross-functional integration that is not currently the norm in most retail organizations, therefore it is recommended that the implementation should be specific to product lines that have the highest history of clearance discounts or overstock risk.  Many brands and retailers have tried to implement programs using digital printing or visual design software without complete integration of merchandising and sourcing so far most have been spectacularly unsuccessful.  AM4U has spent almost twenty years and millions of dollars developing the integration bridges, physical equipment and factory trials that have allowed us to experience most of the roadblocks and incorporate most of the successes of the Demand Revolution.  We are available to share that knowledge at bgrier@am4u.com.